HOW MUCH IS SHIPPING?
Free standard delivery for all orders over $75
Flat rate of $6.95 for all orders under $75
Delivery is via Australia Parcel Post. Delivery time: 3 - 10 business days after dispatch
New Zealand flat rate delivery: $12.00 AUD
USA flat rate delivery: $20.00 AUD
UK flat rate delivery: $20.00 AUD
Countries outside of Australia will receive orders in approximately 10-21 working days.
On occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs.
HOW LONG DOES DISPATCH TAKE?
Orders placed by 7am (business days) will be shipped the same day. Orders placed after this will be processed and shipped the next business day.
Delivery charge does not include possible taxes and duties which may be applied by customs in the country where the order originated.
The responsibility for the payment of any customs duties, foreign taxes or other fees is the responsibility of the recipient.
To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if the order is placed with the intention of sending to a gift recipient.
We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.
**If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund**
**The customer is responsible for paying for shipping costs for returning any item/s shipping costs are non-refundable.
**Once an order ships and is in transit it is not possible to cancel the order.